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Product safety

Our products are everyday clothing and accessories for adults. They have no drawstrings, cords or batteries. Follow the care label on each garment, keep textiles away from open flames, and tell us straight away if you have any safety concern. We will look into it and reply.

Last updated: 12 November 2026

Who is responsible for our products

NORVULANI products are made for us by partner factories to our designs and sold under the NORVULANI name. The company responsible for them is:

  • WADEE CLOTHING LIMITED (trading as NORVULANI)
  • 104 Heol Emrys, Penlan, Swansea, SA5 7BH, United Kingdom
  • Email: support@norvulani.com
  • Phone: +44 7907838451

Each product page shows the product name, a picture, its product code (SKU), fibre composition and care instructions. The same name and code are on the order confirmation, so you can always identify the item you bought.

Safety and care

  • Keep away from fire. Like all clothing, our garments can burn. Keep them away from open flames, candles, fires and heaters, and do not dry them on a radiator or heater.
  • Follow the care label. Washing or drying at higher temperatures than shown can shrink or damage the garment. Padded gilets and jackets contain polyester wadding. Do not iron the padded areas.
  • Long scarves. Keep scarf ends away from moving parts, such as bicycle wheels, chains and machinery, and from escalators.
  • Buttons and spare buttons. These are small parts. Keep spare buttons away from young children.
  • Not for children. Our garments are made in adult sizes. They are not designed or tested as children’s clothing.
  • No drawstrings. None of our products have drawstrings or functional cords.
  • Not protective equipment. Our garments are not personal protective equipment. Their temperature ranges are styling suggestions, not a protection or warmth rating.

Report a safety concern

If you think one of our products is unsafe, or it has caused an injury or damage, stop using it and email support@norvulani.com with:

  • your order number and the product name or code;
  • what happened, and when;
  • photos of the product and its labels, if you can.

We will acknowledge your report within 2 working days and investigate it. Where needed, we will inform the relevant authorities and contact other customers who bought the same product.

Product recalls and safety notices

There are currently no recalls or safety notices for NORVULANI products. If we ever need to issue one, it will be published on this page and we will contact affected customers directly.